Fix234
Scaling a Two-Sided Marketplace for Home Services
How we engineered Nigeria's leading home services platform connecting thousands of households with verified professionals.
The Problem
The home services market in Nigeria was fragmented and trust-deficient. Customers couldn't find reliable professionals, and skilled workers lacked access to consistent demand. Fix234 needed a platform that solved both sides of this marketplace.
Research & Discovery
We spent weeks shadowing service professionals and interviewing homeowners. The breakthrough: trust signals (verification, reviews, insurance) were more important than price for both sides of the market.
Design Approach
A progressive web app optimized for mobile-first usage in areas with intermittent connectivity. The booking flow was simplified to 3 steps. Service provider profiles emphasize verification badges and real customer reviews.
Architecture
Next.js PWA with offline-first capabilities, Express API layer, MongoDB for flexible service catalog, Redis for real-time booking availability, and Google Cloud for scalable infrastructure.
Engineering
We implemented a sophisticated matching algorithm, integrated local payment gateways (Paystack, Flutterwave), and built a robust review and dispute resolution system. The platform handles 1,000+ daily bookings.
Results
Technology Stack
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